privacy policy

Privacy policy

This privacy policy establishes the terms in which the Step by Step Travel website, using and protecting the information provided by its users at the time of using its Web site.

By using Step by Step Travel´s services, you consent to the collection, use and sharing of your personal information under this Privacy Policy.

The collection and processing of your personal data is mainly based on the contractual and/or pre-contractual relationship you have with us.

When we send you our newsletters and tourist offers or use the email address you have provided to contact you in a personalized way or to recognize you on your next visit, we are doing so on the basis of our legitimate interest in providing you with our services.

Failure to provide certain information marked as mandatory may make it impossible to manage your tourist services available on this web page.

The treatment of the information collected by our cookies is based on the consent you give us, in accordance with current legislation.



Like any other website, Step by Step Travel uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Thanks to cookies, it is possible for the server of Step by step Travel, or third parties acting on their behalf, to recognize the computer browser used by the user in order to make navigation easier, allowing, for example, access to users who have registered previously, access areas, services, promotions or contests reserved exclusively to them without having to register each time. They are also used to measure the audience and traffic parameters, monitor progress and number of entries.


Information We collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

In order to complete your account information on our website as a user and to be able to contract our services of tours & travel, we may ask for your contact information, including items such as your name, address, email address, your nationality, contact telephone number and any other information that we deem relevant.

In order to purchase a trip booked, we will ask for your credit card, debit card, expiration date and security number. If you request an invoice, we will ask you for your billing information if necessary.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

The collection and processing of your personal data is legitimized by the contractual and/or pre-contractual relationship that you have with this company. In this regard, we will hold your personal data for as long as the service provision relationship is maintained and remains legally established.


Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Website name does not knowingly collect any personal identifiable information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


This privacy policy may change over time or be updated so we recommend and emphasize continually review this page to make sure you agree with those changes.